ServiceNow launches ServiceNow CRM to take on Salesforce and automate many common workflow steps and "human middleware" with AI (Larry Dignan/Constellation Research)

studypoint 15 days ago Techmeme

Larry Dignan / Constellation Research:
ServiceNow launches ServiceNow CRM to take on Salesforce and automate many common workflow steps and “human middleware” with AI — ServiceNow unveiled ServiceNow CRM in a move that aims to expand its total addressable market, leverage its ability to automate workflows with AI and couple selling …

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